Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Houston Medical Center. We're seeking a professional, patient-focused individual to manage our front desk operations during evening hours. This immediate hiring opportunity offers competitive compensation, comprehensive benefits, and a supportive work environment. If you thrive in fast-paced settings and excel at multitasking, apply today to become a vital part of our 24/7 patient care mission.
Responsibilities
- Manage front desk operations during night shift, including patient check-in/check-out and appointment scheduling
- Answer and triage incoming calls, messages, and patient inquiries with exceptional service
- Process insurance verifications and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Manage office supplies inventory and basic equipment troubleshooting
- Maintain a clean, organized, and welcoming reception area
- Handle confidential patient information with HIPAA compliance
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of front desk or reception experience in healthcare setting
- Proficiency in Microsoft Office Suite and EMR/EHR systems
- Exceptional communication and interpersonal skills
- Ability to multitask and prioritize in high-pressure environments
- Strong attention to detail and organizational abilities
- Flexibility to work nights, weekends, and holidays as required
- Basic knowledge of medical terminology