Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in El Paso, TX! We offer a flexible schedule perfect for work-life balance while serving our community. This role is ideal for detail-oriented professionals who thrive in a fast-paced environment. Enjoy competitive pay, comprehensive benefits, and a supportive culture focused on patient care. Apply today to become part of our award-winning medical facility.
Responsibilities
- Manage patient check-ins and appointments during night hours with efficiency and empathy
- Handle multi-line phone systems and triage urgent calls appropriately
- Maintain accurate patient records using Electronic Health Records (EHR) systems
- Coordinate with night-shift medical staff for seamless patient care transitions
- Process insurance verifications and collect co-pays using HIPAA-compliant procedures
- Prepare end-of-shift reports and ensure accurate documentation
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of medical reception or front-desk experience
- Proficiency with EHR systems (Epic, Meditech) and Microsoft Office Suite
- Bilingual English/Spanish fluency required
- Strong multitasking abilities with attention to detail
- Flexible availability to cover evening/night shifts (7 PM - 7 AM)
- Basic medical terminology knowledge