Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Oakland Medical Center. This critical role ensures seamless patient experiences during evening hours while maintaining a professional and welcoming environment. We offer competitive pay, comprehensive benefits, and immediate start opportunities for motivated individuals ready to make an impact.
Responsibilities
- Manage front desk operations during night shifts, including patient check-in/out and appointment scheduling
- Answer multi-line phone systems with exceptional professionalism and route calls appropriately
- Process patient registrations and maintain accurate electronic health records
- Coordinate with clinical staff to ensure smooth patient flow and urgent response protocols
- Handle administrative tasks such as filing, data entry, and supply inventory management
- Uphold HIPAA compliance and confidentiality standards at all times
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year front desk or customer service experience
- Proficiency in Microsoft Office Suite and electronic health record systems
- Strong communication and interpersonal skills with diverse populations
- Ability to work independently and prioritize tasks during low-traffic hours
- Flexibility to cover additional shifts as needed
- Basic medical terminology knowledge highly desirable