Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group, where your flexibility shines! We're seeking a professional and adaptable individual to manage our front desk operations during evening hours. Enjoy a supportive environment with competitive pay and the freedom to balance your schedule. If you excel in multitasking and creating exceptional guest experiences, this role is your perfect fit.
Responsibilities
- Manage front desk operations including call handling, visitor screening, and appointment scheduling
- Process check-ins/check-outs for guests with accuracy and efficiency
- Maintain security protocols by monitoring access and managing visitor logs
- Coordinate with departments to ensure seamless service delivery
- Prepare daily reports and maintain accurate administrative records
- Respond to emergency situations calmly and following established procedures
- Uphold brand standards through professional communication and appearance
Qualifications
- Minimum 1 year receptionist or customer service experience
- Exceptional verbal and written communication skills
- Proficiency in Microsoft Office Suite and hotel management software
- Ability to work independently with minimal supervision
- Strong organizational skills and attention to detail
- Flexibility to adapt to changing priorities and schedules
- Valid driver's license and reliable transportation
- Ability to stand for extended periods and lift up to 25 lbs