Job Description
We are seeking a dedicated Night Shift Receptionist to join our 24/7 operations team in Chicago, IL. In this critical role within our Office Support department, you will serve as the primary point of contact for clients and visitors during evening hours, ensuring a secure and professional environment.
Why Join Us?
- Competitive hourly wage with opportunities for overtime.
- Comprehensive benefits package including health, dental, and vision.
- Secure, fully climate-controlled workspace in the heart of downtown.
As a Night Shift Receptionist, you will play a vital role in maintaining our company’s reputation for excellence and reliability.
Responsibilities
- Answer and screen incoming calls, routing them to the appropriate personnel or departments.
- Greet visitors, sign them in, and issue visitor badges while maintaining a secure facility.
- Manage incoming and outgoing mail, packages, and courier deliveries.
- Perform data entry and maintain accurate digital records for night shift logs.
- Assist night staff with administrative tasks and general office upkeep.
- Monitor security systems and ensure the physical safety of the premises.
- Handle emergency situations calmly and follow established protocols.
Qualifications
- High school diploma or GED equivalent required.
- Proven experience in a receptionist or customer service role, preferably in a high-volume environment.
- Must be available to work rotating night shifts (e.g., 10:00 PM - 6:00 AM or similar).
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision during night hours.
- Professional demeanor and a commitment to customer service excellence.