Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Baltimore! We're seeking a professional with exceptional communication skills to manage our front desk operations during evening hours. This flexible part-time role offers competitive pay and the opportunity to work in a supportive environment where you'll be the first point of contact for patients and visitors. If you thrive in fast-paced settings and value work-life balance, apply today!
Responsibilities
- Manage incoming calls, emails, and patient inquiries with exceptional professionalism
- Coordinate patient check-ins and ensure accurate documentation
- Maintain a clean, organized reception area and manage office supplies
- Schedule appointments and coordinate with medical staff efficiently
- Handle confidential information with strict adherence to HIPAA compliance
- Assist with basic administrative tasks including data entry and filing
- Collaborate with security personnel for after-hours facility access
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year experience in customer service or front desk roles
- Strong proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal communication and interpersonal skills
- Ability to work independently with minimal supervision
- Basic knowledge of medical terminology (preferred but not required)
- Flexibility to work nights, weekends, and holidays as needed
- Valid CPR certification (or willingness to obtain)