Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a polished professional to provide exceptional guest experiences during evening hours at our flagship Austin location. Enjoy a competitive hourly rate, comprehensive benefits package, and flexible scheduling options designed to work with your lifestyle. This role is perfect for night owls who thrive in fast-paced environments and excel at creating memorable first impressions. If you're ready to elevate your career in hospitality while maintaining work-life balance, apply today!
Responsibilities
- Manage front desk operations during evening shifts including check-ins, check-outs, and guest inquiries
- Handle multi-line phone system with professionalism and efficiency
- Coordinate with security and maintenance teams for overnight facility management
- Process reservations and manage booking systems with precision
- Maintain cleanliness and organization of lobby and common areas
- Assist with emergency protocols and incident reporting
- Prepare shift reports and daily operational summaries
Qualifications
- Minimum 1 year experience in front desk or customer service role
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (e.g., Opera, Marriott Bonvoy)
- Ability to remain calm under pressure during high-traffic periods
- Strong attention to detail and organizational abilities
- Valid Texas Driver's License (if required for errands)
- Availability to work flexible shifts including weekends and holidays
- Basic knowledge of hotel security procedures preferred