Job Description
Join our dynamic team at Metro Office Solutions as a Night Shift Receptionist in the heart of Raleigh! This pivotal role ensures seamless office operations during evening hours, supporting our 24/7 client services. We're seeking a polished professional with exceptional communication skills to serve as the first point of contact for high-profile clients and internal stakeholders. Enjoy a collaborative environment with competitive compensation, comprehensive benefits, and opportunities for growth in a thriving business hub. If you thrive in fast-paced settings and excel at multitasking, apply today to become the cornerstone of our night-time operations!
Responsibilities
- Manage all incoming calls and communications during evening shifts with professionalism and efficiency
- Greet and assist visitors, ensuring exceptional first impressions and proper access protocols
- Coordinate with security teams for after-hours building access and safety procedures
- Maintain accurate visitor logs and manage conference room reservations for overnight events
- Handle urgent client inquiries and escalate complex issues to on-call management
- Perform basic administrative tasks including data entry, document scanning, and report preparation
- Oversee office security checks and ensure all systems are properly secured before closing
Qualifications
- Minimum 2 years of professional receptionist or customer service experience
- Proven ability to manage multi-line phone systems and office communication tools
- Exceptional written and verbal communication skills with polished phone etiquette
- Strong proficiency in Microsoft Office Suite and office management software
- Ability to remain calm and professional in high-pressure situations
- Valid North Carolina driver's license and reliable transportation for late shifts
- Flexibility to work weekends and holidays as required by operational needs