Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during evening hours. This role offers flexible scheduling and opportunities for career growth in a vibrant hospitality environment. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture. If you thrive in fast-paced settings and excel at multitasking, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and reservation inquiries
- Handle incoming calls and communications with professionalism and efficiency
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Address guest concerns promptly and escalate issues as needed
- Maintain a clean, organized, and welcoming lobby area
- Assist with administrative tasks like scheduling and documentation
Qualifications
- High school diploma or equivalent; additional certification preferred
- 1+ years of front desk or customer service experience
- Proficiency with reservation systems and MS Office Suite
- Exceptional communication and problem-solving skills
- Ability to work independently during evening hours
- Valid driver's license and reliable transportation
- Flexibility to cover varying shifts including weekends
- Basic first aid/CPR certification (or willingness to obtain)