Job Description
Join our dynamic team as a Night Shift Receptionist at Grand Hospitality Group, where your exceptional service skills shine during the vibrant Las Vegas nights. This full-time position offers immediate opportunity for career growth in the heart of the entertainment capital. You'll be the first point of contact for high-profile guests, ensuring seamless check-in experiences while maintaining a professional and welcoming atmosphere. Enjoy competitive pay, comprehensive benefits, and a supportive work environment that values your contributions.
Responsibilities
- Manage guest check-in/check-out procedures with precision and efficiency
- Answer and direct incoming calls with exceptional phone etiquette
- Coordinate with security and housekeeping for smooth operations
- Maintain accurate guest records and reservation systems
- Assist with guest inquiries and resolve issues promptly
- Prepare daily reports and manage administrative documentation
- Monitor surveillance systems and ensure facility security
Qualifications
- Minimum 1 year receptionist or customer service experience
- Strong communication and interpersonal skills
- Ability to work independently in a night shift environment
- Proficiency with reservation software and MS Office Suite
- High school diploma or equivalent required
- Valid Nevada driver's license preferred
- Ability to stand for extended periods and lift 25 lbs
- Flexibility to work weekends and holidays