Job Description
Join our award-winning team as a Night Shift Receptionist at Metropolitan Business Solutions Inc. We're seeking a polished professional to be the cornerstone of our evening operations. This role offers competitive compensation, a modern downtown workspace, and growth opportunities within our dynamic organization. As the first point of contact for global clients and visitors, you'll embody our commitment to excellence during critical overnight hours.
Responsibilities
- Manage multi-line phone system with precision and professionalism, directing calls across 15+ departments
- Provide exceptional front-desk services for international clients during evening hours (5 PM - 1 AM)
- Coordinate complex scheduling, calendar management, and virtual meeting logistics using Microsoft 365
- Execute advanced administrative tasks including confidential document handling, data entry, and report generation
- Oversee security protocols including visitor access control and emergency response procedures
- Collaborate with night operations team to ensure seamless workflow transitions
- Maintain pristine reception area with meticulous attention to detail and brand standards
Qualifications
- Minimum 2 years of executive-level receptionist or administrative experience
- Advanced proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word)
- Exceptional written and verbal communication skills with multicultural awareness
- Proven ability to manage high-pressure situations with composure and professionalism
- Flexibility to work rotating weekends and holidays as business needs require
- Associate's degree in Business Administration or related field preferred
- Experience with security systems (keycard access, surveillance monitoring) essential
- Typing speed minimum 65 WPM with 95% accuracy