Job Description
Join our dynamic team as a Night Shift Receptionist at Metro Office Solutions, where your professionalism shapes client experiences during critical after-hours operations. This pivotal role offers competitive compensation and growth opportunities in Louisville's thriving business district. You'll be the cornerstone of our overnight operations, ensuring seamless communication and exceptional service. Enjoy a supportive environment with modern amenities and a team that values your contributions.
Responsibilities
- Manage multi-line phone system, screen calls, and route inquiries efficiently
- Greet and assist after-hours visitors with exceptional customer service
- Process incoming/outgoing mail, packages, and deliveries accurately
- Maintain security protocols through visitor access control and surveillance monitoring
- Coordinate with overnight staff to ensure operational continuity
- Perform basic office tasks including data entry, scheduling, and document management
- Update and maintain digital records with confidentiality and precision
Qualifications
- Minimum 1 year receptionist or customer service experience
- Strong verbal/written communication skills with professional demeanor
- Proficiency in Microsoft Office Suite and office equipment
- Ability to work independently during overnight shifts with minimal supervision
- Valid driver's license and reliable transportation
- Flexibility to work weekends and holidays as needed
- Basic knowledge of security procedures and emergency protocols
- High school diploma or equivalent required