Job Description
Join our dynamic team as a Night Shift Receptionist and be the cornerstone of our after-hours operations. This pivotal role combines exceptional customer service with administrative excellence in a fast-paced corporate environment. You'll manage front-desk operations during overnight hours, ensuring seamless communication and support for our global clients and internal teams. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your contributions to our 24/7 business continuity.
Responsibilities
- Manage front-desk operations during night shift (11 PM - 7 AM)
- Answer, screen, and route incoming calls with professional etiquette
- Greet and assist visitors, ensuring security protocols are followed
- Perform administrative tasks including scheduling, data entry, and document management
- Coordinate with day-shift teams for seamless operational handovers
- Maintain organized reception area and office supplies inventory
- Handle urgent after-hours communications and escalate appropriately
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional verbal communication and interpersonal skills
- Ability to work independently with minimal supervision
- Strong attention to detail and problem-solving abilities
- Reliable transportation and consistent night shift availability
- Basic knowledge of office equipment (copiers, scanners, phone systems)