Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group, where your dedication meets flexible scheduling! We're seeking a polished professional to manage our front desk operations during evening hours. This role is perfect for night owls who thrive in fast-paced environments and excel at creating exceptional first impressions. Enjoy competitive compensation, comprehensive benefits, and a supportive culture that values work-life balance.
As the face of our Milwaukee location, you'll be instrumental in ensuring seamless guest experiences while maintaining administrative excellence. Our state-of-the-art facility offers modern amenities and a collaborative atmosphere where your contributions make a tangible impact. If you're ready to elevate your career with an employer that prioritizes growth and flexibility, apply today!
Responsibilities
- Manage front desk operations during night shift hours (11 PM - 7 AM)
- Handle guest check-ins, inquiries, and special requests with exceptional service
- Operate multi-line phone systems and maintain accurate call logs
- Process incoming/outgoing mail and manage document filing systems
- Coordinate with security and maintenance teams for facility operations
- Prepare daily reports and maintain office supply inventories
- Uphold strict confidentiality standards for sensitive guest information
- Adhere to all safety protocols and emergency procedures
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years experience in receptionist or customer service role
- Proficiency in Microsoft Office Suite and reservation systems
- Exceptional verbal/written communication and interpersonal skills
- Ability to multitask and prioritize in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexibility to work nights, weekends, and holidays
- Basic knowledge of hospitality industry standards