Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Chicago Community Health Center! We're seeking a professional and compassionate individual to serve as the first point of contact for our patients during evening hours. Enjoy a flexible schedule with competitive compensation while making a meaningful impact in our community. This role offers stability, growth opportunities, and the chance to work in a supportive environment dedicated to exceptional patient care.
Why Join Us? Comprehensive benefits package, tuition reimbursement, and a collaborative culture that values work-life balance. Perfect for night owls who excel in fast-paced settings!
Responsibilities
- Manage patient check-ins and check-outs during evening shifts with efficiency and empathy
- Answer and direct incoming calls to appropriate departments using multi-line phone system
- Schedule appointments and maintain accurate patient records in our EHR system
- Assist with administrative tasks including filing, data entry, and document management
- Coordinate with clinical teams to ensure seamless patient flow during night hours
- Handle billing inquiries and process insurance verifications
- Maintain a clean, organized, and welcoming reception area
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EHR systems (Epic experience a plus)
- Exceptional communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail and organizational abilities
- Flexibility to work nights and weekends as needed
- Basic medical terminology knowledge preferred