Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Desert Star Medical Center. This critical role serves as the first point of contact for patients, visitors, and staff during evening hours. We offer competitive pay, comprehensive benefits, and a supportive work environment. Immediate openings available for motivated professionals seeking a rewarding career in healthcare administration.
Responsibilities
- Manage front desk operations including patient check-in/check-out processes
- Handle multi-line phone system with professional call routing and triage
- Schedule appointments and maintain electronic health records (EHR) systems
- Process insurance verification and collect patient co-pays
- Coordinate with medical staff for urgent after-hours communications
- Maintain secure patient confidentiality per HIPAA regulations
- Assist with administrative tasks including filing, data entry, and correspondence
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year experience in front desk/reception role
- Proficiency in EHR systems (Epic/Cerner experience a plus)
- Exceptional communication and interpersonal skills
- Ability to work independently during evening hours (7pm-7am)
- Strong organizational skills with attention to detail
- Basic knowledge of medical terminology and insurance processes
- Valid Arizona driver's license and reliable transportation