Job Description
Join MetroCare Solutions as a Night Shift Receptionist and become the heart of our 24/7 patient care center! We're seeking a professional with exceptional communication skills to manage front-desk operations during evening hours. Enjoy competitive pay, flexible scheduling options, and the opportunity to make a meaningful impact in a dynamic healthcare environment. Perfect for night owls seeking work-life balance without compromising career growth.
Responsibilities
- Manage patient check-in/check-out processes and appointment scheduling
- Handle incoming calls and triage emergency communications
- Maintain secure patient records using EMR systems
- Coordinate with clinical teams for seamless patient transitions
- Prepare nightly reports and administrative documentation
- Ensure reception area meets safety and cleanliness standards
- Process insurance verifications and billing inquiries
- Support facility security protocols during off-hours
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional multitasking and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- Basic medical terminology knowledge preferred
- Strong attention to detail and HIPAA compliance awareness
- Valid Massachusetts driver's license (if required for errands)