Job Description
Join our dynamic team at Memphis Healthcare Associates as a Receptionist in an urgent, immediate hiring opportunity! We're seeking a professional and welcoming individual to serve as the first point of contact for patients, visitors, and staff. This full-time role offers competitive compensation, comprehensive benefits, and a supportive work environment in Memphis's thriving healthcare sector.
As a key member of our administrative team, you'll manage front desk operations, ensure seamless patient check-in processes, and maintain a polished, organized reception area. If you're detail-oriented, excel in customer service, and thrive in fast-paced settings, apply today to start your career with us immediately!
Responsibilities
- Manage incoming calls, emails, and patient inquiries with professionalism and efficiency
- Coordinate patient check-in/check-out procedures using our electronic health record system
- Maintain organized reception area, ensuring cleanliness and professional appearance
- Schedule appointments and coordinate calendars for medical staff
- Handle confidential patient information with strict HIPAA compliance
- Assist with administrative tasks including filing, data entry, and correspondence
- Collaborate with healthcare teams to ensure smooth patient flow and satisfaction
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years of receptionist or front desk experience
- Proficiency in Microsoft Office Suite and electronic scheduling systems
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Basic knowledge of HIPAA compliance and confidentiality protocols
- Positive attitude and commitment to exceptional customer service