Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Tucson Wellness Center! We're seeking a detail-oriented professional to manage front desk operations during evening hours (10 PM - 6 AM). This role is critical to ensuring seamless patient experiences and operational excellence after business hours. Enjoy competitive pay, comprehensive benefits, and a supportive work environment.
Responsibilities
- Manage patient check-in/check-out processes with precision and empathy
- Answer multi-line phone system and triage urgent calls appropriately
- Schedule appointments and maintain electronic health records (EHR) systems
- Coordinate with night nursing staff for patient needs and emergencies
- Process payments and insurance verification accurately
- Maintain clean, organized reception area during overnight shift
- Prepare daily operational reports for morning management team
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years receptionist or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office
- Ability to multitask in fast-paced healthcare environment
- Basic medical terminology knowledge
- Valid Arizona Driver's License (for potential errands)
- Flexible availability for weekend shifts as needed