Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at MetroMed Healthcare Center! We're seeking a dedicated professional to be the friendly face of our facility during evening hours. This role offers a competitive salary, comprehensive benefits, and the opportunity to make a real impact in our patients' lives. If you thrive in dynamic environments and excel at multitasking, apply today!
Responsibilities
- Manage high-volume incoming calls and direct inquiries to appropriate departments
- Greet patients and visitors with exceptional customer service during evening hours
- Schedule appointments and maintain accurate patient records in our EMR system
- Handle administrative tasks including data entry, filing, and correspondence
- Coordinate with clinical teams to ensure seamless evening operations
- Maintain a clean, organized, and welcoming reception area
- Process insurance verifications and assist with basic billing inquiries
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in customer service or reception role
- Proficiency with EMR systems and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced medical environment
- Strong attention to detail and organizational abilities
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of medical terminology preferred