Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Omaha Medical Center! We're seeking a dedicated professional to manage our front desk operations during evening hours. This role is perfect for organized individuals who thrive in fast-paced environments and value patient-centered care. Enjoy competitive pay, comprehensive benefits, and a supportive work culture focused on excellence.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and efficiency
- Handle incoming calls and schedule appointments using our EMR system
- Maintain secure patient records and confidential information
- Coordinate with clinical staff to ensure seamless patient flow
- Process payments and verify insurance details
- Prepare daily reports and manage office supplies inventory
- Address patient inquiries with empathy and professionalism
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or reception experience preferred
- Proficiency in Microsoft Office Suite and EMR systems
- Strong customer service and communication skills
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge desirable
- Flexibility to work evenings, weekends, and holidays
- Valid Nebraska driver's license if required for errands