Job Description
Join our award-winning healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical hours. We offer competitive compensation, comprehensive benefits, and a supportive environment where your dedication shines. If you're a compassionate professional seeking stable night shift work in Memphis, apply today to transform patient experiences while advancing your career.
Responsibilities
- Manage front desk operations during night shifts, including patient check-in and appointment scheduling
- Handle incoming calls, triage emergencies, and route communications appropriately
- Maintain accurate patient records and confidential information using electronic health systems
- Coordinate with medical staff to ensure seamless patient flow and urgent response
- Oversee facility security protocols during overnight hours
- Process payments and insurance verifications with precision
- Prepare daily reports and manage office supplies inventory
Qualifications
- Minimum 1 year of front desk or receptionist experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional communication and conflict resolution skills
- Ability to remain calm under pressure during emergency situations
- Strong attention to detail with multi-tasking capabilities
- High school diploma or equivalent; healthcare certification preferred
- Availability to work flexible night shifts (10 PM - 6 AM)
- Basic knowledge of HIPAA compliance protocols