Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at City Center Medical Plaza! We're seeking a dedicated professional to manage our after-hours operations with exceptional service. Enjoy competitive pay, premium benefits, and a supportive environment while making a real difference in patient care.
Our state-of-the-art facility offers modern amenities, flexible scheduling, and career growth opportunities. As a key first point of contact, you'll ensure smooth operations during evening hours while maintaining our reputation for excellence.
Responsibilities
- Manage patient check-ins and check-outs during evening hours with precision
- Handle multi-line phone system and triage emergency calls
- Coordinate with medical staff for urgent after-hour requests
- Maintain accurate patient records and scheduling systems
- Oversee security protocols and facility access control
- Process insurance verification and billing inquiries
- Prepare daily reports for morning shift handover
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency with medical office software (EHR systems)
- Excellent communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid Florida driver's license (for emergency response)
- Basic knowledge of HIPAA compliance
- Flexible availability including weekends and holidays
- Spanish fluency preferred (not required)