Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical evening hours. We're seeking a professional, compassionate individual to manage our front desk operations with exceptional service and efficiency. This role offers a unique opportunity to work in a fast-paced environment while supporting vital healthcare services. Enjoy competitive pay, comprehensive benefits, and a supportive team culture dedicated to excellence.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and professionalism
- Handle incoming calls and triage urgent matters appropriately
- Maintain secure patient records and confidential information
- Coordinate with clinical staff for seamless patient flow
- Oversee facility security protocols during overnight hours
- Process insurance verifications and billing documentation
- Prepare daily reports and manage office supplies inventory
Qualifications
- High school diploma or equivalent required
- 1+ years experience in front desk or customer service role
- Proficiency with Microsoft Office and EMR systems
- Exceptional communication and conflict resolution skills
- Ability to work independently during overnight shifts
- CPR certification preferred (training provided)
- Strong attention to detail and multitasking abilities
- Professional appearance and positive demeanor