Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Austin Wellness Center! We're seeking a professional and energetic individual to manage our front desk operations overnight, ensuring exceptional patient experiences during evening hours. This role is perfect for organized night owls who thrive in fast-paced environments. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture focused on work-life balance.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Answer multi-line phone calls and schedule appointments efficiently
- Maintain organized patient records using our EMR system
- Coordinate with clinical staff for urgent patient needs
- Handle billing inquiries and insurance verification
- Ensure reception area remains clean and welcoming
- Prepare daily reports and manage office supplies
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency in EMR systems (Epic experience a plus)
- Exceptional communication and multitasking abilities
- Ability to work independently during overnight shifts
- Basic medical terminology knowledge preferred
- Valid Texas driver's license and reliable transportation