Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Starlight Healthcare Solutions. This pivotal role ensures seamless patient experiences during evening hours while maintaining our reputation for compassionate care. We offer competitive compensation, comprehensive benefits, and a supportive night-team environment. If you're a dedicated professional seeking meaningful work with schedule flexibility, apply today to become part of Wichita's leading healthcare provider.
Responsibilities
- Manage front desk operations during evening hours (6 PM - 6 AM), including patient check-in/out and appointment scheduling
- Handle incoming calls and triage emergency situations with calm professionalism
- Maintain accurate patient records and confidentiality compliance (HIPAA)
- Coordinate with medical staff for urgent patient needs and after-hours emergencies
- Oversee facility security protocols and access control during night shift
- Prepare daily reports and manage office supplies inventory
- Assist with administrative tasks including billing inquiries and insurance verification
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years experience in healthcare or customer-facing reception role
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional communication skills and ability to de-escalate situations
- Proficiency with Microsoft Office Suite and EMR systems (Epic preferred)
- Valid Kansas driver's license and reliable transportation
- Ability to work independently with minimal supervision
- Flexibility to cover rotating weekend shifts as needed