Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Coastal Medical Center! We're seeking a professional and energetic individual to serve as the first point of contact for our patients during evening hours. This role offers competitive pay, comprehensive benefits, and a supportive work environment in Virginia Beach's premier medical facility.
What We Offer:
- Competitive hourly wage with shift differential
- Comprehensive health, dental, and vision insurance
- 401(k) with employer match
- Paid time off and holidays
- Opportunities for career advancement
Responsibilities
- Manage multi-line phone system and route calls to appropriate departments
- Greet and register patients efficiently during evening hours
- Process patient registrations and verify insurance information
- Maintain accurate patient records and confidential files
- Coordinate with medical staff for urgent after-hours communications
- Handle administrative tasks including scheduling and correspondence
- Ensure reception area remains clean and organized throughout shift
Qualifications
- High school diploma or equivalent required
- 1+ years of receptionist or customer service experience
- Proficiency with Microsoft Office Suite and electronic health records
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Flexibility to work nights, weekends, and holidays as needed
- Basic knowledge of medical terminology preferred