Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Tampa Bay Wellness Center. This pivotal role ensures seamless patient experiences during evening hours while maintaining a professional and welcoming environment. You'll be the first point of contact for patients, visitors, and staff, requiring exceptional communication and organizational skills. We offer competitive compensation, comprehensive benefits, and a supportive work culture focused on professional growth. If you thrive in fast-paced settings and excel at multitasking, we encourage you to apply and become part of our commitment to exceptional patient care.
Responsibilities
- Manage incoming calls and patient inquiries during evening shifts with exceptional professionalism
- Schedule appointments and maintain accurate patient records using our EMR system
- Coordinate with medical staff for urgent after-hours patient needs
- Handle administrative tasks including billing assistance and insurance verification
- Ensure lobby and reception area are secure, clean, and well-maintained
- Process confidential documents and maintain HIPAA compliance standards
- Assist with patient check-in procedures during peak evening hours
Qualifications
- Minimum 1 year experience in healthcare or front-desk reception
- Proficiency with EMR systems and Microsoft Office Suite
- Strong communication and conflict resolution abilities
- Ability to multitask in high-pressure situations
- Valid Florida driver's license and reliable transportation
- Flexibility to work weekends and holidays as needed
- CPR certification preferred (training provided if needed)
- High school diploma or equivalent required