Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Sacramento Healthcare Center. This critical role serves as the first point of contact for patients, visitors, and staff during evening hours. We're seeking a compassionate professional to maintain a welcoming environment while handling administrative tasks with precision. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture focused on patient excellence.
Why Work With Us? Flexible scheduling, paid training, career advancement opportunities, and a commitment to work-life balance.
Responsibilities
- Manage patient check-ins and check-outs with accuracy and empathy
- Answer multi-line phone systems and route calls appropriately
- Schedule appointments using Electronic Health Records (EHR) systems
- Process insurance verifications and maintain confidential patient records
- Coordinate with medical staff to ensure seamless patient flow
- Manage office supplies inventory and basic equipment troubleshooting
- Prepare end-of-day reports and secure sensitive documents
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency with EHR systems (Epic/Meditech a plus)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Basic knowledge of medical terminology and HIPAA compliance
- Reliable transportation and ability to work independently
- Flexibility to cover occasional weekend shifts