Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions. We're seeking a dedicated professional to manage front desk operations during evening hours, ensuring seamless patient experiences while supporting our 24/7 care mission. This role offers competitive pay, comprehensive benefits, and opportunities for career growth in a supportive environment.
Responsibilities
- Manage incoming calls, emails, and patient inquiries during night hours
- Coordinate patient check-in/check-out procedures using EMR systems
- Prepare and maintain accurate administrative records and schedules
- Assist with triage protocols for urgent after-hours patient concerns
- Collaborate with on-call medical staff for urgent communications
- Ensure reception area security and compliance with HIPAA regulations
- Process insurance verifications and billing documentation
Qualifications
- Minimum 1 year front desk or healthcare reception experience
- Proficiency with EMR systems (Epic/Meditech preferred)
- Exceptional multitasking abilities in fast-paced environments
- Strong knowledge of HIPAA compliance protocols
- Flexible availability for overnight shifts (10 PM - 6 AM)
- Valid Missouri driver's license with clean record
- Basic medical terminology certification preferred