Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Fresno Valley Medical Center. This pivotal role ensures seamless front-desk operations during overnight hours, providing exceptional patient and visitor experiences while supporting critical administrative functions. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment in Fresno's growing healthcare sector. We're seeking a detail-oriented professional who thrives in fast-paced settings and values patient-centered care.
Responsibilities
- Manage front desk operations during night shift, including patient check-in/check-out and appointment scheduling
- Answer multi-line phone systems, triage calls, and route communications to appropriate departments
- Perform administrative tasks: data entry, filing, record maintenance, and document processing
- Monitor security systems and access protocols for facility safety
- Coordinate with nursing staff and emergency responders during urgent situations
- Prepare nightly reports and manage office supplies inventory
- Maintain HIPAA compliance for all patient interactions and documentation
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in receptionist or customer service role
- Proficiency in Microsoft Office Suite and electronic health records (EHR) systems
- Exceptional communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Flexibility to work nights, weekends, and holidays
- Basic knowledge of medical terminology preferred
- Valid California driver's license may be required