Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Denver Premier Medical Center. This pivotal role ensures seamless patient experiences during evening hours while maintaining our commitment to excellence. Enjoy competitive pay, comprehensive benefits, and a supportive work environment that values your contributions. If you thrive in fast-paced settings and prioritize patient satisfaction, this is your opportunity to shine.
Responsibilities
- Manage front desk operations during evening shifts, greeting patients and visitors with exceptional service
- Handle multi-line phone systems, scheduling, and electronic health record documentation
- Coordinate patient check-ins, verify insurance information, and collect payments
- Maintain secure patient confidentiality while processing sensitive medical documents
- Collaborate with clinical teams to ensure smooth patient flow and urgent response protocols
- Prepare daily reports and maintain organized administrative systems
- Address patient inquiries with empathy and resolve concerns promptly
Qualifications
- Minimum 2 years of front desk or reception experience in healthcare setting
- Proficiency with EHR systems (Epic/NextGen preferred) and Microsoft Office Suite
- Exceptional communication skills with multilingual capabilities (Spanish a plus)
- Ability to multitask efficiently in high-pressure situations
- Strong attention to detail and accuracy in documentation
- Valid CPR certification or willingness to obtain within 30 days
- Flexibility to work rotating weekends and holidays as needed