Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Cleveland Medical Center. We're seeking a professional, detail-oriented individual to provide exceptional front-desk support during evening hours. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions make a direct impact on patient experiences.
Why Join Us?
- Competitive hourly wage with night shift differential
- Full medical/dental/vision benefits after 60 days
- Tuition reimbursement program
- Clear career advancement pathways
Responsibilities
- Manage front desk operations during evening shifts (6 PM - 6 AM)
- Handle patient check-ins, appointment scheduling, and registration
- Answer multi-line phone system with professional etiquette
- Process insurance verifications and maintain accurate records
- Coordinate with clinical staff for patient flow management
- Manage office supplies and equipment maintenance
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent required
- Minimum 1 year front desk or customer service experience
- Proficient in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced medical environment
- Strong attention to detail and organizational skills
- Flexibility to work nights, weekends, and holidays
- Basic medical terminology knowledge preferred