Job Description
Join our award-winning medical facility as a Night Shift Receptionist and become the cornerstone of our after-hours patient experience. We're seeking a warm, detail-oriented professional to manage our front desk operations during evening hours. This full-time night shift role offers competitive pay, comprehensive benefits, and opportunities for career advancement in a supportive environment.
Our ideal candidate thrives in fast-paced settings and embodies our commitment to exceptional patient care. Enjoy free parking, tuition reimbursement, and a collaborative team atmosphere. If you're a night owl with a passion for hospitality, we encourage you to apply today.
Responsibilities
- Manage patient check-in/check-out processes with speed and accuracy
- Handle multi-line phone system and schedule appointments
- Maintain secure patient records and confidential documentation
- Coordinate with medical staff for urgent after-hours requests
- Manage office supplies and facility security during night hours
- Process insurance verification and billing inquiries
- Prepare daily reports for morning shift handover
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical software (Epic/EMR preferred)
- Exceptional communication and multitasking abilities
- Ability to remain calm during high-pressure situations
- High school diploma or equivalent required
- Flexibility to work weekends and holidays as needed
- Basic knowledge of medical terminology
- Valid Massachusetts driver's license (if required for errands)