Job Description
Welcome to Apex Operations Solutions, a premier provider of administrative and operational excellence. We are seeking a highly organized and professional Night Shift Receptionist to join our dynamic team in Charlotte, NC. This is an excellent opportunity for a detail-oriented individual to manage the front desk operations during the evening hours, ensuring a secure and welcoming environment for our staff and guests.
In this role, you will be the first point of contact after hours, playing a vital role in our security protocols and internal communication. We offer a competitive shift differential and a supportive work culture.
Responsibilities
- Guest Relations: Greet visitors, vendors, and employees arriving during the night shift with a professional and welcoming demeanor.
- Phone Operations: Answer and manage incoming calls, routing urgent messages to on-call personnel and taking detailed voicemails.
- Security Management: Monitor building access, verify visitor badges, and maintain a secure environment for the facility.
- Administrative Support: Perform light data entry, file organization, and manage incoming mail and overnight packages.
- Facility Maintenance: Perform basic checks of the office environment, including lighting and temperature controls, to ensure a comfortable workspace.
- Communication: Act as the central communication hub for the night shift, coordinating with security personnel and management as needed.
Qualifications
- Experience: Minimum of 1-2 years of experience in a receptionist or front desk role.
- Availability: Must be available to work night shifts (e.g., 10:00 PM - 6:00 AM).
- Education: High school diploma or GED required.
- Skills: Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and basic computer skills.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Reliability: Strong work ethic and the ability to work independently with minimal supervision.