Job Description
Join our dynamic team as a Night Shift Data Entry Receptionist at Global Business Solutions Inc. in the heart of Manhattan. This pivotal role combines precision data management with exceptional client interaction, ensuring seamless 24/7 operations. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment tailored for night owls. Perfect for detail-oriented professionals seeking career growth in a fast-paced corporate setting.
Responsibilities
- Accurately input, verify, and maintain critical data in CRM and ERP systems
- Manage multi-line phone systems with professionalism during night hours
- Process high-volume documents with strict adherence to confidentiality protocols
- Coordinate with international teams across time zones via digital platforms
- Handle client inquiries and escalate complex issues to appropriate departments
- Generate daily, weekly, and monthly operational reports
- Maintain organized digital filing systems with version control
- Support after-hours facility security coordination protocols
Qualifications
- Minimum 2 years experience in data entry or administrative support
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Exceptional typing speed (60+ WPM) with 99.5% accuracy
- Strong customer service orientation with clear communication skills
- Ability to work independently with minimal supervision during night shifts
- Familiarity with CRM systems (Salesforce preferred)
- High school diploma or equivalent; associate's degree preferred
- Flexibility to work weekends and holidays as required