Job Description
Join our dynamic team as a Night Shift Administrative Assistant at the Memphis City Operations Center. This critical role supports essential municipal services after hours, ensuring seamless operations for our community. You'll be the cornerstone of our overnight administrative functions, managing critical communications, documentation, and coordination across multiple departments. This position offers a competitive salary with night shift differential, comprehensive benefits, and opportunities for professional growth in a supportive environment.
Why Memphis? Experience the vibrant culture of the Bluff City while contributing to public service excellence. This role provides stability, purpose, and a unique work-life balance with overnight hours.
Responsibilities
- Manage incoming communications and prioritize overnight inquiries from city departments and residents
- Process and document administrative paperwork, permits, and service requests with precision
- Coordinate scheduling for overnight maintenance crews and emergency response teams
- Maintain digital and physical filing systems with strict confidentiality protocols
- Generate daily operational reports and analytics for morning leadership review
- Provide comprehensive administrative support to department heads during overnight hours
- Utilize municipal software systems for data entry and record management
Qualifications
- Minimum 2 years of administrative support experience in a fast-paced environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and municipal software
- Exceptional written and verbal communication skills
- Ability to work independently with minimal supervision during overnight hours
- Strong organizational skills with attention to detail and accuracy
- Valid Tennessee driver's license and reliable transportation
- Flexibility to adapt to changing priorities and emergency situations