Job Description
Join our dynamic team as a Local Receptionist at Phoenix Business Solutions! We're seeking a polished professional to serve as the first point of contact for our clients. This full-time role combines exceptional customer service with precise data management responsibilities. You'll maintain a welcoming front desk environment while handling critical administrative tasks with accuracy and efficiency. Our ideal candidate thrives in fast-paced settings and takes pride in delivering outstanding client experiences.
Responsibilities
- Manage multi-line phone system with professional call routing and voicemail handling
- Greet and assist visitors promptly, ensuring positive first impressions
- Perform accurate data entry of client information, appointments, and correspondence
- Maintain organized filing systems (digital and physical) for easy document retrieval
- Coordinate office calendars, schedule meetings, and manage travel arrangements
- Process incoming/outgoing mail and shipments with attention to detail
- Assist with office inventory management and supply procurement
Qualifications
- High school diploma or equivalent; associate degree preferred
- 2+ years receptionist or administrative experience
- Proficient in data entry with proven accuracy and speed (10,000+ keystrokes/hour)
- Advanced knowledge of Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional verbal/written communication and interpersonal skills
- Ability to multitask in fast-paced environments while maintaining composure
- Strong organizational skills with attention to detail
- Professional demeanor with polished customer service approach