Job Description
Join our award-winning healthcare team as a full-time receptionist and be the first point of contact for our valued patients! We're seeking a dynamic professional to deliver exceptional customer service while managing front desk operations in our state-of-the-art Atlanta facility. This immediate-hiring opportunity offers career growth, competitive benefits, and a supportive work environment. If you thrive in fast-paced settings and possess exceptional interpersonal skills, apply now to become the face of our practice!
Responsibilities
- Manage incoming calls, emails, and walk-in patients with professionalism and efficiency
- Schedule appointments and maintain accurate digital calendars using EMR systems
- Process patient registrations, insurance verification, and confidential paperwork
- Coordinate with clinical staff to ensure seamless patient flow and wait times
- Perform light administrative duties including filing, data entry, and supply management
- Maintain clean and organized reception area with professional standards
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 2 years experience in customer service or front desk roles
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication skills and phone etiquette
- Ability to multitask in high-pressure healthcare environments
- Basic medical terminology knowledge or willingness to learn
- Valid driver's license and reliable transportation