Job Description
Join our dynamic team at Metro Business Solutions as a Full-Time Receptionist in Cleveland! We're seeking a detail-oriented professional to serve as the first point of contact for our clients. This role combines exceptional customer service with precise data management responsibilities in a fast-paced corporate environment. If you thrive in administrative settings and possess strong data entry capabilities, we encourage you to apply today.
Responsibilities
- Manage incoming calls, emails, and in-person visitors with professional etiquette
- Perform accurate data entry into CRM and administrative systems
- Coordinate office calendars, scheduling appointments, and meeting arrangements
- Process incoming/outgoing mail and maintain organized filing systems
- Assist with office supply inventory management and procurement
- Support HR functions including onboarding paperwork and record maintenance
- Collaborate with team members on administrative projects and special tasks
Qualifications
- Minimum 1 year receptionist or administrative experience
- Proven data entry skills with high accuracy (10,000+ keystrokes/hour)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Exceptional communication and interpersonal abilities
- Strong organizational skills with attention to detail
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required
- Experience with CRM systems preferred (e.g., Salesforce, HubSpot)