Job Description
Join our dynamic team as a Full-Time Receptionist at Metro Administrative Solutions, where your data entry precision and customer service excellence will create memorable first impressions. Located in the heart of Baltimore's business district, this role offers growth opportunities in a supportive environment. You'll be the face of our organization, handling high-volume administrative tasks while maintaining professionalism and efficiency.
Responsibilities
- Manage multi-line phone system with exceptional call routing and message-taking accuracy
- Perform daily data entry into CRM and ERP systems with zero-error tolerance
- Coordinate complex meeting schedules and conference room logistics for 15+ departments
- Process incoming/outgoing mail, packages, and deliveries with meticulous tracking
- Support office operations through supply inventory management and equipment maintenance
- Assist with vendor coordination and invoice processing for administrative services
- Uphold strict confidentiality protocols for sensitive client and employee information
Qualifications
- Minimum 2 years receptionist experience with demonstrated data entry proficiency
- Expertise in Microsoft Office Suite (Excel, Word, Outlook) with 60+ WPM typing speed
- Exceptional verbal/written communication skills with polished telephone etiquette
- Proven ability to multitask in fast-paced environments while maintaining attention to detail
- Familiarity with CRM systems (Salesforce/HubSpot) preferred
- Associates degree in Business Administration or related field preferred
- Ability to work flexible hours including occasional overtime during peak periods