Job Description
Join our award-winning patient-first team as the face of Desert Bloom Medical Center! We're seeking a polished Receptionist to deliver exceptional first impressions while managing critical administrative workflows. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your professionalism makes a daily impact. Perfect for career-minded individuals ready to grow within our expanding healthcare network.
Responsibilities
- Manage high-volume patient check-in/out with efficiency and empathy
- Coordinate multi-specialty scheduling across 15+ providers
- Maintain accurate medical records and HIPAA-compliant documentation
- Process insurance verifications and billing inquiries
- Operate multi-line phone system and digital communication platforms
- Assist with patient registration forms and digital intake systems
- Coordinate office supplies inventory and vendor relationships
Qualifications
- 2+ years administrative/reception experience in healthcare setting
- Expertise in scheduling software (e.g., Epic, Athenahealth)
- Strong medical terminology knowledge
- Exceptional multitasking and conflict resolution skills
- Proficient in MS Office Suite and EHR systems
- High school diploma or equivalent required
- CPR certification preferred