Job Description
Join our dynamic team as the first point of contact for Metropolitan Solutions Group! We're seeking a polished Receptionist to create exceptional first impressions while managing office operations with precision. This full-time role offers growth opportunities in a collaborative environment with competitive benefits and a downtown Cleveland location.
Responsibilities
- Manage multi-line phone system and professionally route calls/emails
- Greet visitors and coordinate meeting room reservations
- Maintain office supplies inventory and procurement processes
- Support HR functions: onboarding paperwork and scheduling interviews
- Coordinate incoming/outgoing mail and package deliveries
- Assist with basic bookkeeping and expense report processing
- Update office directory and contact management systems
Qualifications
- 3+ years professional receptionist or administrative experience
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Exceptional written and verbal communication skills
- Ability to multitask in fast-paced environments
- Discretion with confidential information
- Associates degree preferred or equivalent experience
- Experience with scheduling/calendar management tools