Job Description
We are seeking a professional, energetic, and detail-oriented Front Desk Receptionist to join our growing team in Louisville, KY. As the face of our organization, you will be responsible for managing the front office operations, ensuring a welcoming environment for our clients and employees. This is a fantastic opportunity for someone looking for a stable, full-time career in office support.
In this role, you will serve as the primary point of contact for visitors, manage incoming communications, and assist with various administrative tasks to keep our operations running smoothly. If you have a strong work ethic and excellent communication skills, we want to hear from you.
Responsibilities
- Greet and Welcome Guests: Provide a warm, professional greeting to all visitors, clients, and employees, managing the reception area to ensure a welcoming atmosphere.
- Phone Management: Answer multi-line phone systems professionally, screen calls, and route them to the appropriate departments or individuals promptly.
- Mail and Package Handling: Receive, sort, and distribute incoming mail, packages, and deliveries efficiently.
- Scheduling and Coordination: Manage the company calendar, schedule appointments, and coordinate meeting rooms, including setting up audio-visual equipment.
- Administrative Support: Assist with data entry, filing, copying, and scanning documents to maintain organized records.
- Customer Service: Address inquiries from both internal staff and external clients with patience and professionalism.
- Vendor Relations: Manage incoming service vendors and handle basic office supply inventory management.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Business Administration or a related field is a plus.
- Experience: Minimum of 1-2 years of experience in a receptionist or administrative support role.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Organization: Strong attention to detail and the ability to multitask in a fast-paced environment.
- Professionalism: Demonstrated ability to maintain confidentiality and exercise sound judgment.
- Hardware: Basic computer literacy and ability to learn new software quickly.