Job Description
Are you the friendly face our clients and employees rely on? Austin ProConnect is seeking a dedicated and organized Front Desk Receptionist to join our dynamic team. We pride ourselves on providing exceptional service, and we are looking for someone who embodies that same energy.
In this pivotal role, you will be the first point of contact for our company, representing our brand to visitors and managing daily administrative operations. If you have a knack for multitasking, a positive attitude, and a professional presence, we want to meet you.
Why Join Us?
- Competitive salary in the heart of Austin, TX.
- Comprehensive benefits package including health, dental, and vision.
- A supportive, collaborative work environment.
- Opportunities for professional growth within the company.
Responsibilities
- Visitor Management: Greet and welcome guests and clients warmly, ensuring a professional first impression.
- Phone Operations: Answer, screen, and direct incoming calls efficiently using multi-line phone systems.
- Mail & Distribution: Sort and distribute incoming mail, packages, and faxes; handle outgoing correspondence.
- Scheduling: Manage the reception area calendar, schedule appointments, and coordinate meeting rooms.
- Administrative Support: Assist with data entry, filing, and maintaining office supplies inventory.
- Customer Service: Handle inquiries from the public and internal staff with patience and professionalism.
- Security & Access: Monitor building access and maintain a secure and organized reception area.
Qualifications
- Experience: Minimum of 1-2 years of experience in a front desk or administrative support role.
- Education: High school diploma or GED required; associate’s degree preferred.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and standard office equipment.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Organization: Strong attention to detail and the ability to multitask in a fast-paced environment.
- Reliability: Punctual, dependable, and able to work a full-time schedule.