Job Description
Join our dynamic team as a Front Desk Receptionist at CityCare Hospitality Group! We're seeking a professional and energetic individual to be the first point of contact for our clients. Enjoy competitive weekly pay, immediate hiring, and a supportive work environment in the heart of New Orleans. If you thrive in fast-paced settings and excel at creating exceptional guest experiences, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and reservation inquiries
- Answer and direct incoming calls to appropriate departments
- Maintain accurate guest records and booking systems
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and manage billing transactions
- Assist with event coordination and meeting room setups
- Uphold brand standards through professional appearance and communication
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency in reservation software (e.g., Opera, Delphi)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Basic knowledge of New Orleans tourism attractions
- Flexible availability including weekends and holidays
- Positive attitude with problem-solving mindset