Job Description
Join our dynamic healthcare team as a Receptionist with flexible scheduling options! We're seeking a polished professional to serve as the first point of contact for our busy Baltimore practice. Enjoy a balanced work-life with adaptable hours while making a meaningful impact in patient care. This full-time role offers competitive compensation, comprehensive benefits, and a supportive environment where your administrative expertise shines.
Our ideal candidate thrives in fast-paced settings and brings exceptional organizational skills to ensure seamless clinic operations. If you're passionate about patient service and value schedule flexibility, this opportunity is tailored for you.
Responsibilities
- Manage multi-line phone system with professionalism, directing calls and taking accurate messages
- Schedule patient appointments efficiently using electronic health records (EHR) systems
- Greet visitors warmly, verify insurance information, and collect co-pays
- Maintain organized patient records and confidential filing systems
- Coordinate with clinical staff to ensure smooth patient flow and wait times
- Process incoming/outgoing mail and manage office supply inventory
- Assist with light clerical tasks including data entry and document preparation
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 1+ years of receptionist or customer service experience in healthcare setting
- Proficiency with EHR systems (Epic, NextGen) and Microsoft Office Suite
- Exceptional communication skills with professional phone etiquette
- Strong organizational abilities with attention to detail
- Ability to multitask effectively in high-pressure situations
- Flexibility to adapt schedule based on clinic needs (early/late shifts)
- Basic medical terminology knowledge highly desirable