Job Description
Join our dynamic team as a Flexible Schedule Receptionist at Harmony Healthcare Partners, where your work-life balance is prioritized. This part-time role offers adaptable hours while maintaining professional excellence in a fast-paced medical environment. You'll be the first point of contact for patients and visitors, embodying our commitment to compassionate care.
We provide competitive compensation, comprehensive training, and a supportive culture that values flexibility. If you're a polished communicator seeking meaningful part-time work in Boston's healthcare sector, we encourage you to apply.
Responsibilities
- Manage professional front desk operations including call routing, visitor screening, and appointment scheduling
- Handle confidential patient information with HIPAA compliance and discretion
- Coordinate multi-line phone system and triage communications to appropriate departments
- Assist with patient check-in/out processes and verify insurance documentation
- Maintain organized reception areas and manage office supplies inventory
- Support administrative tasks including filing, data entry, and correspondence
Qualifications
- Minimum 1 year receptionist or customer service experience in healthcare setting preferred
- Exceptional verbal/written communication skills with professional phone etiquette
- Proficiency in Microsoft Office Suite and scheduling software (e.g., Calendly)
- Ability to multitask in high-pressure situations while maintaining composure
- Strong organizational skills with attention to detail and confidentiality standards
- Flexible availability including evenings and weekends as needed
- High school diploma or equivalent; associate degree preferred