Job Description
Join our award-winning healthcare team as a Night Shift Receptionist with flexible scheduling options! We're seeking a dynamic professional to be the first point of contact for our patients during evening hours. This role offers competitive pay, comprehensive benefits, and a supportive work environment designed for work-life balance. If you're passionate about exceptional customer service and thrive in a fast-paced setting, apply today to become part of Fort Worth's leading healthcare provider.
Responsibilities
- Manage front desk operations during night shift, including patient check-in/out and appointment scheduling
- Handle multi-line phone system with professionalism, directing calls and taking accurate messages
- Process insurance verification and manage patient registration documents
- Coordinate with medical staff to ensure smooth patient flow and urgent triage
- Maintain clean, organized reception area and manage office supplies inventory
- Utilize EMR systems for patient data entry and record management
- Resolve patient inquiries with empathy and provide clear information about services
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems (Epic a plus)
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Ability to work independently during night hours (11 PM - 7 AM)
- Basic medical terminology knowledge
- Flexibility to cover weekend shifts as needed