Job Description
Join our dynamic team at Metro Solutions Group as the face of our Cleveland headquarters! We're seeking a polished Executive Receptionist to deliver exceptional first impressions while managing complex administrative operations. This premium full-time role offers competitive compensation, comprehensive benefits, and growth opportunities within our innovative tech solutions firm.
Responsibilities
- Manage multi-line phone system with 50+ daily calls and sophisticated call routing protocols
- Coordinate executive calendar management across 5 C-suite leaders using Microsoft Outlook
- Oversee visitor experience including badge issuance, meeting room scheduling, and conference logistics
- Process incoming/outgoing mail and shipments with FedEx/UPS account management
- Administer office supply inventory and vendor procurement systems
- Support HR initiatives including onboarding paperwork and benefits administration
- Coordinate executive travel arrangements with corporate policy compliance
Qualifications
- Associate degree in Business Administration or equivalent certification
- 3+ years executive-level reception or administrative support experience
- Advanced proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel)
- Exceptional verbal/written communication with polished business etiquette
- Proven experience managing high-volume scheduling across multiple executives
- Detail-oriented with ability to handle confidential information with discretion
- Proficiency with office equipment (multi-line phones, scanners, copiers)
- Strong problem-solving skills with ability to multitask in fast-paced environments